Testimonials

 

“Ellen Hedley is a first-class organiser, administrator, manager, secretary, typist and indeed any other type of assistant in any area I have ever asked her to work in; indeed not just an assistant but as a leader in her own right. She has become one of the best known individuals within UCL Hospitals and University College London and indeed in British Urology as everybody knows that if you want something done you ask Ellen Hedley to do it. 

If anyone who ever reads this letter has to the opportunity to get her to work with them then they should grasp that opportunity with both hands. She is a truly outstanding person.”

Professor A R Mundy PhD (Hon) MS FRCP FRACS(Hon) FACS(Hon) - Professor of Urology

“I have known Ellen Hedley for over ten years first as Personal Assistant to Professor Mundy and more recently in the role of Administrator for the Institute of Urology and Nephrology at UCL. 

Ellen's skills in personal relations and likeable personality have enabled her to deal fairly and efficiently with a wide range of clerical, academic and clinical staff from secretarial members of her department to leading clinical consultants with international reputations. Ellen's attributes are a large measure of positive attitude complemented by a lively sense of fun.  Ellen is a very skilful, efficient and caring person in all the tasks she undertakes, with nothing being too much bother whatever the task. I cannot recommend Ellen Hedley too highly to those who vale real management.”

Professor Michael Craggs - PhD, BSc (Hons), MRBS, CBiol, FZS (London), MIPEM, CSci Fellow Royal Society of Medicine Department of Neuro-Urology - The Royal National Orthopaedic Hospital

“Many thanks for the transcription work you have done on the interviews for our project.  As on the previous occasion, your work has consistently been of a high standard and has saved us a great deal of time.  Communication has been excellent and the distance between us has caused little trouble.  The effort you put in to meet our agreed deadline for completing the transcripts was especially appreciated.  It has been a pleasure to work with someone who takes such a professional approach and we hope to renew our working relationship on future projects.”

Newcastle University Researchers 

“It is with pleasure that I write a reference for Ellen. She has worked for us on numerous occasions over the past couple of years as a Virtual Assistant offering an extremely professional and efficient service with impeccable typing and organisational skills. 

Initially, we used to post tapes to Ellen for transcribing, but now we use a digital dictating system which has proved very successful. This allows us to electronically send all letters etc for Ellen to transcribe. She then emails us back the letters and a well documented summary table. Ellen also offers a professional administration service. Her turn around for work is exceptionally fast and accurate – even when we have sent work with a few hours notice. She has always been there when we have needed her.

We have no hesitation in recommending Ellen as a professional PA/VA.”

T A McNicholas MB BS FRCS FEBU - Consultant Urological Surgeon 

“I have found Ellen’s transcription service to be extremely helpful to our business. The service is fast, efficient and Ellen has listened to what we need and delivered superb results. Most of the time our files are to be delivered to short deadlines and Ellen has delivered every time. Thank You!

I would recommend the service 100%.”

Bevan Mottram - Mottram Lettings